Electricity, Gas and Water

Electricity

The United Kingdom electricity supply is 230 volts A.C. at 50 Hz.

Electricity Suppliers

Consumers are free to buy from whichever electricity supplier they choose. Citizens Advice has information on how to choose a supplier.

When you move into a new property you will normally have to use the existing energy supplier at first (i.e. the one chosen by the previous occupier). After the supply has been transferred into your name, you can then apply to switch suppliers if you wish to do so. If you don't know who the current supplier is, you can find out from SP Energy Networks.

Electric Heating

Many homes in the area use electric night storage heating. Typical 'Economy 7' setups allow heaters to charge for seven hours overnight using cheaper off-peak electricity then slowly release the stored heat during the following day.

A useful option is the TwinHeat tariff developed especially for the area and exclusively available from Scottish Power. Instead of seven hours of off-peak electricity overnight, this offers a split off-peak period of four hours at night and three hours in the early afternoon. This can be a good option for many homes as it allows more balanced charging of storage heaters and helps avoid the problem of stored heat 'running out' by early evening that is commonly encountered with the traditonal Economy 7 setup.

TwinHeat is not actively promoted, but can still be requested from Scottish Power by telephone. A one-off engineer visit is normally required to alter your timeswitch settings. Note that you may need to be persistent in requesting the service as many call centre staff are unfamiliar with it.

Faults and Supply Enquiries

No matter who you buy your electricity from, it is distributed by SP Energy Networks, a division of Scottish Power. Power cuts or damage to supply lines should be reported to the national helpline by dialling 105.

Gas

Piped mains gas is available in the majority of the town, but not in most surrounding villages.

Suppliers

Domestic consumers can buy their gas from any company they wish. Citizens Advice has information on how to choose a supplier.

When you move into a new property you will normally have to use the existing energy supplier at first (i.e. the one chosen by the previous occupier). After the supply has been transferred into your name, you can then apply to switch suppliers if you wish to do so. If you don't know who the current supplier is, you can find out by calling 0870 608 1524 (7p/min plus access charge).

Supply Enquiries and Gas Leaks

No matter who you buy your gas from, it is probably piped into your house by Wales & West Utilities. Gas leaks should always be reported directly to the National Gas Emergency Helpline on 0800 111999.

Oil

Householders using oil to heat their homes should investigate one of the many local fuel clubs. These buying syndicates can offer considerable savings when purchasing heating oil.

Water

All mains water and sewarage in the Aberystwyth area is provided by Welsh Water - a not-for-profit company that covers much of Wales.

Quick Contacts

  • Gas leaks
    Call the gas emergency line free on 0800 111999.
  • Power cuts
    Call SP Energy Networks free on 105.

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